How to Order from Bioo Scientific

Ordering from Bioo Scientific

Online ordering is now available in the US for our life science and NGS kits on their individual product pages. Our food and feed kits can only be ordered using one of the alternative ordering methods listed below. An order confirmation will be sent via email shortly after an order is placed on the website.

 

Email:

sales@biooscientific.com (using this PDF or your PO) - To get all of the features of our order form, you must have Adobe Reader XI. You can then print, save and email your order with the buttons at the bottom of the form. Your form must be open in Adobe Reader and not your web browser to function properly.

Fax: 1-512-707-8122
Phone: 1-888-208-2246
1-512-707-8993

Customer Service Representatives are available to assist with orders Monday through Friday from 9:00 am - 5:00 pm CST.

Mail: Bioo Scientific
7050 Burleson Rd
Austin, TX 78744, USA

To place international orders, please contact your local distributor.


To expedite your order, please provide the following information:

- Customer account number
- Shipping Address
- Billing Address
- Purchase order number or credit card information
- Catalog number and product description
- Size and quantity of product
- Purchaser's name, telephone number and email address
- End user's name, telephone number and email address

Ordering by Fax or Email:

Orders to be shipped within the United States and Canada can be placed 24 hours a day by fax or e-mail using this PDF. Customer Service Representatives are available between 9:00 am and 5:00 pm CST, Monday through Friday, to take your order. No minimum order quantity is required.

Services:

For information on Bioo Scientific’s research services, please email us at services@biooscientific.com or call us at the numbers listed above.

International Customers:
All orders should be placed through your local distributor. If there is no local Bioo Scientific distributor in your region, you can order directly from us. A complete list of our international distributors can be found on the distributor page of this website.


General Terms and Conditions

Payment Terms:

Prepayment or a purchase order is required for all orders unless otherwise approved. Bioo Scientific accepts VISA, MasterCard, American Express, the Discover Card or checks drawn in US dollars. Please contact us for our banking details if you wish to use a wire transfer. Prices are subject to change without notice.

Shipping & Delivery:

Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice. Domestic orders are shipped promptly using overnight services, and all international shipments are made using FedEx International Express services unless our customer specifically requests an alternative service provider.

Returns:

Due to the temperature requirements of our products, it is not practical to resell returned goods, as we cannot be assured of their quality. Therefore, we regret that in the event of a purchasing error it is our policy not to accept returned goods.

Bioo Scientific Order Form

Bioo Order Form 2015